Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how Fetch Underground Services (“Fetch”, “we”, “us”) collects, uses, and protects information when you visit fetchlocates.com or request service through our website.

Information we collect

Information you give us. When you send a service request, we collect the details you enter in the form, such as:

• Your name, phone number, and email address
• Your company or agency name, if you add one
• The property or site address
• The service you need, the type of project, and when you plan to start
• Any notes you write and any file you attach, such as a photo, sketch, or site plan
• How you prefer to be contacted

Information collected automatically. Like most websites, our hosting server records basic technical data when you visit, such as your IP address, browser type, and the pages you view. This is used to keep the website running and secure.

How we use your information

• To review your request, confirm the scope of the work, and schedule the visit
• To contact you about your request by phone or email
• To keep records of the work we do
• To keep the website secure and working properly

We do not sell your personal information, and we do not use it for unrelated marketing.

How we share information

We only share information with service providers that help us run the website and handle requests, such as our website hosting provider and the service that delivers form emails to our team. These providers may only use the information to provide their service to us. We may also disclose information if required by law.

Attachments

Files you attach to a request are stored on our website server so our team can review them. Please do not attach documents that contain sensitive personal information that is not needed for the job.

Cookies and third-party content

Our website may use cookies or similar technologies needed for the site to work. Some content, such as web fonts, may be loaded from third-party services, which can receive basic technical data like your IP address. You can block or delete cookies in your browser settings.

How long we keep information

We keep service request information for as long as needed to respond to your request, complete the work, and meet our business and legal obligations. After that, we delete it or keep it in a form that no longer identifies you.

How we protect information

We use reasonable measures to protect your information, including a secure (HTTPS) connection on the website and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct, or delete the personal information you sent us. To make a request, contact us using the details below.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact Fetch Underground Services:

• Email: Mikey@fetchlocates.com
• Phone: (970) 279-3309